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Just one data point: I bought a Samsung Odyssey G9 Neo - a 1600+ euro monitor - in April last year. It's been more than 3 months that I try to get it fixed bec
by tagyro 4y ago
Just one data point:
I bought a Samsung Odyssey G9 Neo - a 1600+ euro monitor - in April last year.
It's been more than 3 months that I try to get it fixed because of multiple issues:
- random "ticking" sounds
- screen corruption when using it via DP (random glitches)
- when using picture-by-picture, via the 2 HDMI connections, it randomly switches left and right inputs, when waking the computer from sleep
- 2 dead/stuck pixels (which Samsung support said doesn't qualify for a repair/replacement - it must be more than x pixel in a certain y area!?)
(yes, I've changed the DP/HDMI cables, tested on Windows/macOS/Linux, updated to the latest firmware).
Is Apple a shitty customer? Most probably.
Are Samsung displays good? Abso-f**ing-lutely no!
I know it's just one data point, but I will never purchase another Samsung product (willingly/knowingly).
- SxC97 4y agoYup, my experience closely mirrors yours. Samsung products always have a very impressive spec sheet, but just don’t last that long, reliability wise. Something that all of the sponsored youtube tech reviewers I see never seem to bring up…
- etempleton 4y agoSame. There was a thread on HN a while back about Samsung’s reliability issues. They seem to focus on feature set and specs over reliability and it has worked for them. I don’t but Samsung products anymore, but obviously a lot of people do.
- etempleton 4y agoSamsung’s panels may be fine, but their fully assembled monitors and TVs are unreliable and break at a high rate.