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There's no reason to want to make it better (or understand it at all) unless you're also thinking about something besides the raw numbers.
by dcre 4y ago
There's no reason to want to make it better (or understand it at all) unless you're also thinking about something besides the raw numbers.
- nineplay 4y agoThere's no way to make it better if you don't start with the root cause.
- jensensbutton 4y agoYou start with a problem statement, not a root cause. And root causes, especially for problems as complex this, is a fallacy.