I generally agree, though with a huge exception for iTunes back in the day. The baffling changes from version to version were frustrating and the UI seemed to h

I generally agree, though with a huge exception for iTunes back in the day. The baffling changes from version to version were frustrating and the UI seemed to hide obvious functionality, causing me to constantly ask “why can’t I <do X>?”. IMO Apple really struggled with iTunes’ identity for the past 22 years as it split off into other independent apps.