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The truth is that products are made to make money for the business first and meet customer need/wants second. For the dishwasher example, most dishwashers are
by karmakaze 4y ago
The truth is that products are made to make money for the business first and meet customer need/wants second.
For the dishwasher example, most dishwashers are far too noisy. Unless you live in a large place with many rooms, it will matter. The problem is that quiet isn't a highly visible/marketable and cheaply made feature, so isn't prioritized. After purchase, many would want a quieter dishwasher but very few will bother to uninstall/return/exchange it.
- louison11 4y agoMost businesses make money by answering customer needs. I actually believe that when shopping for kitchen appliances recently, dishwashers had a sticker advertising noise levels.
- karmakaze 4y agoI suppose it depends on the market--inkjet printers isn't one of them[0]. Brother printers however have quite user-friendly policies. [0] https://news.ycombinator.com/item?id=35063208 https://news.ycombinator.com/item?id=35063208