I've lost over $2000 AUD on Airbnb in a similar situation - month long stay, but the place was uninhabitable (dirt, insects, suspected blood on floor). I spoke

I've lost over $2000 AUD on Airbnb in a similar situation - month long stay, but the place was uninhabitable (dirt, insects, suspected blood on floor). I spoke to Airbnb on first night to cancel but they defaulted to 'Host's discretion' and the host said no. I'm not sure I was even able to leave a review telling others about my experience. I still use Airbnb but every time it feels like a massive gamble, knowing now that they don't care about customers at all.