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Strong disagree. “Did you just fall?” is more confusing: in that case, the watch is not directly telling you what it thinks happened; instead, it is asking a le
by HL33tibCe7 4y ago
Strong disagree. “Did you just fall?” is more confusing: in that case, the watch is not directly telling you what it thinks happened; instead, it is asking a leading question.
It’s way less clear. You’re relying on implication to convey the fact that the watch thinks you’ve fallen, rather than just saying it.
If you’ve hit your head and are concussed, that extra level of indirection and confusion that your question introduces could have a significant effect on the outcome of the situation.
- bruce343434 4y agoI don't understand your point of view. There is no indirection. It's just a simple question, yes or no, did you just fall?
- Hackbraten 4y agoIt’s entirely unclear to me what the consequences of the yes/no choice would be. Furthermore, falling is not binary, so there’s the question about where the boundary is. In an emergency situation, I don’t want to have to deal with any of this. It’s terrible UX.
- bruce343434 4y agoSo maybe a message like "Call emergency services?" "Yes" "No" Although it removes the context of the watch' reasoning.
- nkrisc 4y ago"Fall detected. Call {911 || regionally appropriate number/name}?"
- marvel_boy 4y agoExactly.
- nippoo 4y agoAgain "fall detected" is quite un-human and mechanical. Is this a technical term? Who/what fell? Are you talking about the season? I think the existing Apple language is good and has clearly been through a lot of discussion!
- Karunamon 4y agoAs befits a nonhuman, mechanical device like a watch.
- airstrike 4y agoWhich makes it sound like the watch fell, not me
- Karunamon 4y agoGiven the consensus understanding of physics and gravity, it did. It just so happened that it was attached to a larger thing that also fell, and the larger thing likely either knows it and can comprehend this message trivially, or does not and summoning help is the proper action to take. Reminder that the screen is a false positive protection mechanism and will only ever be seen in a specific context.
- airstrike 4y agoSorry, but that's just a pedantic take when we're discussing what is the best UI /UX for wearers to know how to instinctively react in a possibly stressful moment. You have to solve for the lowest common denominator, not the hacker's technically correct preference. This ain't about the watch falling, it's about someone possibly needing to call emergency services and contacts when they're hurt. "I'm OK" is a great prompt in that context, even if it's not an explicitly accurate response to whether the watch or wearer fell (which in turn is why the focus is not on the fall but on their need for help).
- Hackbraten 4y agoThere also must be some joke about special relativity hidden in that wearer-and-their-watch-falling incident.
- aa-jv 4y agoI wrote a Fall Detector app for Android, ten years ago. When a fall was detected the sample played: "A fall has been detected" When the caretaker was alerted: "The caretaker has been alerted" When the caretaker acknowledged: "The caretaker is on their way" .. I dunno why its so hard. Talk to the user, re-assure them that the app is doing its job.
- nkrisc 4y agoBut what is it going to do if I answer yes? If I did fall but don't need medical attention, is answering "yes" going call emergency services anyway? I don't want that. But if I lie and answer "no", is it going to somehow modify its detection criteria and not work the next time I fall and really do need help? I don't know, I have no idea what it will do. Besides, it's all a moot point because it's the wrong question to ask. It doesn't really matter if you actually fell or not. It detected what it "thinks" was likely a fall and the real question to ask is: do you need help? If you turn the corner and see someone laying on the ground, do you ask them if they they just fell, or do you ask them if they need help?