Monzo have an interesting "tone of voice" guide that they've made public https://monzo.com/tone-of-voice/ https://monzo.com/tone-of-voice/ I've found it at lea

Monzo have an interesting "tone of voice" guide that they've made public https://monzo.com/tone-of-voice/ https://monzo.com/tone-of-voice/ I've found it at least to be another useful starting point for things to consider.