I always find app-based stuff like this odd. It adds a level of completely unnecessary friction to the process. I drove an EV for a while and the same issue cam

I always find app-based stuff like this odd. It adds a level of completely unnecessary friction to the process. I drove an EV for a while and the same issue came up - none of them had card/cash payments. It was a significant contributor to me giving it up. They could just as easily have set it up such that I could walk in and they could figure out what I've bought and just let me tap a card or put cash/coins into a self service machine at the end to open the turnstile. No tappy tap = no open turnstile. But they don't, because... I dunno. Less data? I mean, they could facially recognise me and track me that way if they really wanted. If Amazon the website required an app then I wouldn't use it. I bet they'd lose out on a significant number of customers.