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One danger of chargebacks: companies may ban your account or otherwise treat your activity as fraud. It can be extremely difficult to get through to a person to
by kornish 4y ago
One danger of chargebacks: companies may ban your account or otherwise treat your activity as fraud. It can be extremely difficult to get through to a person to correct the situation.
I know a couple folks who still can't use Lyft, for instance, because they charged back an NYC Citibike subscription. You can allegedly cancel a Citibike subscription by contacting customer support — but after no response, they issued a chargeback and Lyft banned them a couple days later. Since the accounts are tied to the phone number, they simply can't use the service.
Support actually managed to reverse the ban for a few days, but then it was re-triggered (presumably by some automated system).
- Nextgrid 4y agoGet a new phone number/email/etc. These companies will lie to you when it’s convenient, no reason not to lie back if it becomes convenient for you. However, in this case I don’t believe the author will ever want to do business with this disgusting company, so nothing of value will be lost.
- ergocoder 4y agoIt is cute to think that a person who was scammed on Airbnb for $950 where Airbnb refused to help resolve a blatant scam would even touch Airbnb again.
- dubcee349 4y agoI don't think I would want to ever use Airbnb after that experience so charging back would be worth it.
- WheatMillington 4y agoWhy would you want to keep using a service that just ripped you off anyway?