I had something very similar happen to me when a mudslide physically prevented me from getting to the property. You'd think you would be able to get a full refu

I had something very similar happen to me when a mudslide physically prevented me from getting to the property. You'd think you would be able to get a full refund, but the host had to approve and of course they didn't. $400 in my case. This was years ago, and I've never used the site again.