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> I assume universal self-check-out does reduce staffing needs, which is why they are all moving to it? My grocery store has 8 self-checkout stations overseen
by Izkata 4y ago
> I assume universal self-check-out does reduce staffing needs, which is why they are all moving to it?
My grocery store has 8 self-checkout stations overseen by one employee, and like 10 or so regular checkout lanes. Advantages of self-checkout:
* Less employees to manage it (regular checkout usually has the cashier and a bagger, so we're looking at 1 employee vs 16 for the same number of open registers).
* A single entry line, so if one customer gets stuck the rest of the customers behind them aren't just standing there waiting, so as long as you know how to use self-checkout it's going to be faster.
* The conveyor belts on regular checkout are often pretty gross (dried sticky pop for example), while at self checkout you're putting your items directly into the bag after scanning them.