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I wonder who has more customer support problems/issues to deal with: Craigslist vs Wikipedia vs Facebook?
by fallentimes 18y ago
I wonder who has more customer support problems/issues to deal with: Craigslist vs Wikipedia vs Facebook?
- pmjordan 18y agoWell, Wikipedia has an army of rabid, foaming-at-the-mouth volunteer deletionists, so I don't think they need much staff to moderate...
- aston 18y agoUnlike Wikipedia and Craigslist, Facebook has zero moderation by the actual users. In fact, I think the only time they've asked users to do anything for them was the translation effort. Given the success of that, maybe they'll move to more moderation by the community in the future. It's certainly cheaper...