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It can be a failure on Amazons part without it being a failure of the cashierless store concept.
by buzzerbetrayed 4y ago
It can be a failure on Amazons part without it being a failure of the cashierless store concept.
- CydeWeys 4y agoWell it's definitely a failure of the Amazon cashier less store concept if they railroad you into doing your returns there but then it doesn't even work.
- aflag 4y agoSounds more like a failure on the returns drop off location listing. It seems that improving the filters and visibility of what you'll need to have to drop off returns in each location is a far less drastic solution than dropping some stores because otherwise it messes the website lists.
- CydeWeys 4y agoAmazon gives you very few choices on how to return items, oftentimes just 1 (and it'll be something bad like UPS pickup or Kohl's dropoff). They would need to change this too. The problem really is with the overall experience.
- aflag 4y agoThat's the experience with the Amazon website though, not the cashierless store. That's the point. I personally don't like the website too much. Full of fakes, bad quality items everywhere. I only use it for cheap stuff I wouldn't return anyway. I do get that. Amazon go and whole foods are good though. Amazon go is very convenient and whole foods often have brands which I like and I don't easily find elsewhere. I also enjoy their fruit.