The article mentions translators, so there's evidently some sort of language barrier, and probably a cultural one as well. Even if she did fully understand tha

The article mentions translators, so there's evidently some sort of language barrier, and probably a cultural one as well. Even if she did fully understand that she's supposed to socially distance and observe a lot of very strict precautions to not infect anyone, it's not clear if she had the financial means to actually follow all those rules, which likely prevented her from working.