My wife recently had some poor customer service ordering some earrings from mejuri.com. She selected rush shipping to try and get it in time for a birthday. The

My wife recently had some poor customer service ordering some earrings from mejuri.com. She selected rush shipping to try and get it in time for a birthday. They took two days to process the order and shipped it dhl which apparently doesn’t work on saturdays. A tiny box with rush shipping was going to take 6 days. The company has no apparent phone number and the chat support basically inundated her with copy pasted information from their faq when she asked for a refund on the rush shipping. Talk about disappointing your customers.