> If they can squeeze even a few percentage points of improvement out of the process it'd be a huge win in my book. That would be s/improvement/profit though,

> If they can squeeze even a few percentage points of improvement out of the process it'd be a huge win in my book. That would be s/improvement/profit though, right? I bet they absolutely can manage that squeeze, and I bet it won't register as "improvement" from your perspective.