> pretending you know him already "whats his name again?", then save to your crm and next time you call and ask for him by name. That's really annoying and sle

> pretending you know him already "whats his name again?", then save to your crm and next time you call and ask for him by name. That's really annoying and sleezy and manipulative. How hard is to call and ask "Who's head of the IT department there"? Simple, and you don't have to go all sociopath-adjacent about it.