My (possibly wrong) opinion is that the most inspired products come from people who actually work in the business process that you are trying to improve, someho

My (possibly wrong) opinion is that the most inspired products come from people who actually work in the business process that you are trying to improve, somehow teamed up with inspired developers and application designers. Even this formula isn't enough without magic dust, to create something amazing. I'm a developer and also worked as a recruiter for many years, and over the source of that time wrote three complete recruiting systems purely to serve my own needs as a recruiter. It took three full rewrites over ten years until I really both understood the problem space properly and hit on the right software design that enabled me to really fly around in my recruiting job. Hard to imagine a team of people coming to me as a non-developer recruiter asking what my problems are and coming up with an inspired solution. But maybe an inspired solution isn't your goal - maybe you just want do what management says: "build something".