10 ms·

What are your issues with Google cloud?

JPKab 4y ago
I had a horrific support experience due to a product (it was a predecessor to Colab that they eventually just cancelled) that was (due to a bug that they eventually fixed) triggering the startup of expensive instances randomly that cost hundreds of dollars a week to run. I couldn't get any help, until I eventually out of desperation found a BigQuery evangelist on a Reddit forum who escalated my issue. Venting rant below: It's blatantly obvious that Google's culture is completely broken, and they are incapable of hiring people who don't think they're too brilliant and amazing to be customer support. They care about their advertising printing press and everything else is secondary. Tensorflow was the first out of the gate, quickly got its ass handed to it by PyTorch, and then they just imitated Pytorch, but in a crappy, crowded API kind of way. Angular is hilarious in a sad, pathetic, "wow that guy still thinks he's doing something useful, doesn't he realize nobody cares" kind of way. Dart..... well, I don't even need to say anything more. I bet there are people on HN who deeply regret investing time in learning it. Colab: "We have paid plans! If you pay, it will be only semi-useless!" (I tried the paid version, utterly useless compared to Paperspace) If anyone from Google is reading this, sorry, but you work at a company that is rotting like early 2000s Microsoft. Even my highly non-technical wife was asking me the other day if I had noticed how shitty the search engine is now. BTW, am I the only one who bought a Google Home speaker and used to listen to Youtube podcasts on it, only to have a software update make it so that now I can't even use Chromecast to send any Youtube video's audio to my speaker? Really awesome Google. First time in my life I've purchased a product and had it literally lose features a year after I bought it. Also, Google Meet sucks, and has become increasingly bug ridden over the years.
- jfim 4y ago
  > BTW, am I the only one who bought a Google Home speaker [...] and had it literally lose features a year after I bought it There are tons of other features that are rotting on Google home/assistant. It used to be that one could set a location based reminder on the assistant ("hey Google remind me when I get home to do the laundry") but they removed that, for example.
mdaniel 4y ago
Whooowee, pull up a chair and grab a drink Their IAM is a raging tire fire. Disturbingly stupid for such an advanced organization. I'm on my phone so the rant will have to be left at that for now, but people can bitch about AWS IAM all they like, at least it was designed and thought out versus the GCP "works on my machine, ohh I got promoted now it's someone else's problem". Words fail me how angry GCP IAM makes me I know this isn't a "cool kid" thing to say but the lack of CloudFormation makes deploying into other people's GCP more painful than necessary, which has an intersection with my IAM comment because Role bindings are authoritative (in both gcloud and terraform) so oh, you want to add a member to `role/editor` but leave the rest of the members alone? Tough! I had high hopes for Deployment Manager but it doesn't support hardly any of the resources and there's no one click URL to roll out the yaml anyway And congratulations, you just created your first Project in GCP: now you want to run Cloud Functions? Well prepare to spend the next hours of your life turning on the necessary APIs for that project because unlike AWS where everything works to your credit limit, GCP is that blank room in the Matrix. For ever project, every time. It's like GCP has amnesia. What APIs are necessary, you may ask? Who knows, just try something, read the 403 it gives you back, rinse and repeat

I had a horrific support experience due to a product (it was a predecessor to Colab that they eventually just cancelled) that was (due to a bug that they eventually fixed) triggering the startup of expensive instances randomly that cost hundreds of dollars a week to run. I couldn't get any help, until I eventually out of desperation found a BigQuery evangelist on a Reddit forum who escalated my issue. Venting rant below: It's blatantly obvious that Google's culture is completely broken, and they are incapable of hiring people who don't think they're too brilliant and amazing to be customer support. They care about their advertising printing press and everything else is secondary. Tensorflow was the first out of the gate, quickly got its ass handed to it by PyTorch, and then they just imitated Pytorch, but in a crappy, crowded API kind of way. Angular is hilarious in a sad, pathetic, "wow that guy still thinks he's doing something useful, doesn't he realize nobody cares" kind of way. Dart..... well, I don't even need to say anything more. I bet there are people on HN who deeply regret investing time in learning it. Colab: "We have paid plans! If you pay, it will be only semi-useless!" (I tried the paid version, utterly useless compared to Paperspace) If anyone from Google is reading this, sorry, but you work at a company that is rotting like early 2000s Microsoft. Even my highly non-technical wife was asking me the other day if I had noticed how shitty the search engine is now. BTW, am I the only one who bought a Google Home speaker and used to listen to Youtube podcasts on it, only to have a software update make it so that now I can't even use Chromecast to send any Youtube video's audio to my speaker? Really awesome Google. First time in my life I've purchased a product and had it literally lose features a year after I bought it. Also, Google Meet sucks, and has become increasingly bug ridden over the years.

jfim 4y ago
> BTW, am I the only one who bought a Google Home speaker [...] and had it literally lose features a year after I bought it There are tons of other features that are rotting on Google home/assistant. It used to be that one could set a location based reminder on the assistant ("hey Google remind me when I get home to do the laundry") but they removed that, for example.

mdaniel 4y ago

Whooowee, pull up a chair and grab a drink Their IAM is a raging tire fire. Disturbingly stupid for such an advanced organization. I'm on my phone so the rant will have to be left at that for now, but people can bitch about AWS IAM all they like, at least it was designed and thought out versus the GCP "works on my machine, ohh I got promoted now it's someone else's problem". Words fail me how angry GCP IAM makes me I know this isn't a "cool kid" thing to say but the lack of CloudFormation makes deploying into other people's GCP more painful than necessary, which has an intersection with my IAM comment because Role bindings are authoritative (in both gcloud and terraform) so oh, you want to add a member to `role/editor` but leave the rest of the members alone? Tough! I had high hopes for Deployment Manager but it doesn't support hardly any of the resources and there's no one click URL to roll out the yaml anyway And congratulations, you just created your first Project in GCP: now you want to run Cloud Functions? Well prepare to spend the next hours of your life turning on the necessary APIs for that project because unlike AWS where everything works to your credit limit, GCP is that blank room in the Matrix. For ever project, every time. It's like GCP has amnesia. What APIs are necessary, you may ask? Who knows, just try something, read the 403 it gives you back, rinse and repeat