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huh. ok on a general term yes people do say it is very easy to say sorry now after you have screwed up. But why is this on HN ? Irrelevant (this ought to be a
by jyothi 18y ago
huh. ok on a general term yes people do say it is very easy to say sorry now after you have screwed up.
But why is this on HN ? Irrelevant (this ought to be a public response to someone who said that) or am I missing something?
- pmjordan 18y agoI think this is supposed to be what Joel talks about in section 4 here: http://www.joelonsoftware.com/articles/customerservice.html http://www.joelonsoftware.com/articles/customerservice.html But I'm not sure, and Joel's version is definitely better written.
- greyman 18y agoI also don't understand why people keep posting Seth here on HN.