This "gifted Linux user" has set up a couple of Linux laptops for my >80 year old mom who lives 8 hours' drive away. They've been a lot less PITA than Windows!

This "gifted Linux user" has set up a couple of Linux laptops for my >80 year old mom who lives 8 hours' drive away. They've been a lot less PITA than Windows! Things have come a long way. They do have one "gifted Linux user" type hack in them - an always up SSH connection to my home base, with reverse tunnels for a couple of ports. But the tech support I've had to give is of the "accidentally changed the sort order in Thunderbird" variety. The Linux platform has been flawless.