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> You can't use a blunt usage metric to tell whether a feature works or not. It only tells you that the feature is popular for some reason. That reason might be
by gcatalfamo 4y ago
> You can't use a blunt usage metric to tell whether a feature works or not. It only tells you that the feature is popular for some reason. That reason might be that it works, but often the reason people use a feature a lot is it's shoved down their throats.
I never said that was the only source of information, but indeed a useful one. Thinking a good PM only uses that one bit of info means you have known really bad PMs in your work.
- ryandrake 4y agoThe product managers know this, but the higher-ups (who control the money flow) tend to get tunnel-vision on a single metric, and that metric is often going to be the one most understandable to a layman. So that's the one that gets juiced.