3 ms·
I finally got my 75-year-old mother to add 2FA/SMS to her online banking account. She calls me (from her landline) every time she tries to login. I have to walk
by jimt1234 4y ago
I finally got my 75-year-old mother to add 2FA/SMS to her online banking account. She calls me (from her landline) every time she tries to login. I have to walk her through the process. We usually have to request a new auth code be sent at least twice. It generally takes 10 or 15 minutes, although, admittedly, half the time is her complaining.
So, yeah, there's no way I could get her to use an Authenticator app. (Also, there's, "...all these apps scare me.", which isn't a bad thing considering the first (and last) app she installed on her Android phone was a malicious 'flashlight' app that kept displaying some sort of crypto ads.)
- bfdm 4y agoHave you considered that your mother just uses this as an excuse to talk to you on a regular basis?
- jimt1234 4y agoAbsolutely. And it reminds me of a conversation I had with my grandmother's doctor a few years before she passed: - How's grandma doing? Is she gonna be okay? - Well, let me ask you, does she complain much? - All the time! - Then grandma's doing fine. It's when she stops complaining - then, it's time to be concerned.
- fortran77 4y agoWait until you mother is 89, like mine! It just gets worse. She is unable to retrieve a text message once it times out off her screen. (She uses a flip-phone).