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I was referring to the line "When the phone CS puts in the order, it goes to the prep line, then bake." What I understood is, when you place an order on the Do
by roncesvalles 4y ago
I was referring to the line "When the phone CS puts in the order, it goes to the prep line, then bake."
What I understood is, when you place an order on the Domino's website, someone in a call-center phones the branch and reads off the online order. It isn't directly sent to a computer at the store.
- boomboomsubban 4y agoThat line is saying what happens when the person in the store answering calls puts an order into the system. Online orders automatically go to stores. Most people use the tracker after an online order, but I believe you can call in then go to the tracker and input your number. See https://www.dominos.com/en/pages/tracker/ https://www.dominos.com/en/pages/tracker/