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Sometimes it's simply easier to pick up the phone and say, "Two large pepperonis and a box of breadsticks to 123 Avenue Lane please" and pay the delivery driver
by frosted-flakes 4y ago
Sometimes it's simply easier to pick up the phone and say, "Two large pepperonis and a box of breadsticks to 123 Avenue Lane please" and pay the delivery driver, rather than stumble through the online order flow. The main reason to order online is that there are always deals.
- bombcar 4y agoAccording to a quick search, 75% of orders are online now, which means 25% are still phone or walk-in.
- roncesvalles 4y agoI was referring to the line "When the phone CS puts in the order, it goes to the prep line, then bake." What I understood is, when you place an order on the Domino's website, someone in a call-center phones the branch and reads off the online order. It isn't directly sent to a computer at the store.
- boomboomsubban 4y agoThat line is saying what happens when the person in the store answering calls puts an order into the system. Online orders automatically go to stores. Most people use the tracker after an online order, but I believe you can call in then go to the tracker and input your number. See https://www.dominos.com/en/pages/tracker/ https://www.dominos.com/en/pages/tracker/
- SoftTalker 4y agoYeah I always call and talk to the order taker. Much faster and simpler. My kids think I’m crazy.