Good point. How would you attribute the differences here? With Google, and as you say Amazon, they seem to be more prone to it. But with the other vendors ther

Good point. How would you attribute the differences here? With Google, and as you say Amazon, they seem to be more prone to it. But with the other vendors there must be something separating the two. What exactly would you say allows the companies to be more reputable (at least perception-wise)?