> you want customers to not be able to find things, so they have to wander around, and 'find' other thing This seems to be the Loblaw/NoFrills model in Toronto

> you want customers to not be able to find things, so they have to wander around, and 'find' other thing This seems to be the Loblaw/NoFrills model in Toronto. They relocate products with alarming frequency. Want milk? That's in the dairy section. Want organic milk? That's in the health food section at the opposite end of the aircraft hangar sized store. Nuts? Either in the snack foods, health foods, or baking ingredients depending on unknown critera - one literally has to check all the places.