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VW is almost certainly outsourcing this to SiriusXM, and SirusXM has a fuzzy marketing oriented first responder page too: https://www.siriusxmcvs.com/safety-sec
by BoorishBears 4y ago
VW is almost certainly outsourcing this to SiriusXM, and SirusXM has a fuzzy marketing oriented first responder page too: https://www.siriusxmcvs.com/safety-security/acn-plus/ https://www.siriusxmcvs.com/safety-security/acn-plus/
And they train and provide the same resources as OnStar: https://publicsafety.siriusxmcvs.com/acnplus-training https://publicsafety.siriusxmcvs.com/acnplus-training
And they have a number specifically for LEOs... just like OnStar: https://publicsafety.siriusxmcvs.com/vehiclelocationpolicy#SubscriberRequests:~:text=To%20do%20so%2C%20the%20Subscriber%20and%20the%20law%20enforcement%20officer%20should%20contact%20SXMCV%20together%20at%20the%20following%20number%3A%20833%2D616%2D7520 https://publicsafety.siriusxmcvs.com/vehiclelocationpolicy#S....
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But the reality is, this was an exceptional case with a system that's probably weighted towards the opposite: people falsely trying to get location info.
Honestly while Sirus/VW screwed up here, I'm surprised with an entire child missing no one would have managed to dig up the LEO hotline...