4 ms·

Doesn't matter. It was reasonably foreseeable that they would need to coordinate with law enforcement or other emergency services at some point. They should eit

Doesn't matter. It was reasonably foreseeable that they would need to coordinate with law enforcement or other emergency services at some point. They should either have had a dedicated emergency centre like other services such as OnStar [1], or at least better training for their first-line representatives. Luckily the child was unharmed. This situation could have ended up so much worse. [1]https://www.onstar.com/public-safety/emergency-situations https://www.onstar.com/public-safety/emergency-situations

gus_massa 4y ago
Should the police be able to enable the tracking of my car without an order from a judge?
- dharmab 4y ago
  This clearly falls under exigent circumstances, so yes in such a case.
- waste_monk 4y ago
  They already have that power (or at least in my jurisdiction). Similar to being able to arrest you without a warrant if you are currently committing a crime.
  - deleted 4y ago
    [deleted]
BoorishBears 4y ago
VW is almost certainly outsourcing this to SiriusXM, and SirusXM has a fuzzy marketing oriented first responder page too: https://www.siriusxmcvs.com/safety-security/acn-plus/ https://www.siriusxmcvs.com/safety-security/acn-plus/ And they train and provide the same resources as OnStar: https://publicsafety.siriusxmcvs.com/acnplus-training https://publicsafety.siriusxmcvs.com/acnplus-training And they have a number specifically for LEOs... just like OnStar: https://publicsafety.siriusxmcvs.com/vehiclelocationpolicy#SubscriberRequests:~:text=To%20do%20so%2C%20the%20Subscriber%20and%20the%20law%20enforcement%20officer%20should%20contact%20SXMCV%20together%20at%20the%20following%20number%3A%20833%2D616%2D7520 https://publicsafety.siriusxmcvs.com/vehiclelocationpolicy#S.... - But the reality is, this was an exceptional case with a system that's probably weighted towards the opposite: people falsely trying to get location info. Honestly while Sirus/VW screwed up here, I'm surprised with an entire child missing no one would have managed to dig up the LEO hotline...
hgsgm 4y ago
Impersonating law enforcement is a trivial way to steal data from LE-friendly vendors, because the police care more about buying weapons than setting up competent IT processes.

gus_massa 4y ago

Should the police be able to enable the tracking of my car without an order from a judge?

dharmab 4y ago
This clearly falls under exigent circumstances, so yes in such a case.
waste_monk 4y ago
They already have that power (or at least in my jurisdiction). Similar to being able to arrest you without a warrant if you are currently committing a crime.
- deleted 4y ago
  [deleted]

BoorishBears 4y ago

VW is almost certainly outsourcing this to SiriusXM, and SirusXM has a fuzzy marketing oriented first responder page too: https://www.siriusxmcvs.com/safety-security/acn-plus/ https://www.siriusxmcvs.com/safety-security/acn-plus/ And they train and provide the same resources as OnStar: https://publicsafety.siriusxmcvs.com/acnplus-training https://publicsafety.siriusxmcvs.com/acnplus-training And they have a number specifically for LEOs... just like OnStar: https://publicsafety.siriusxmcvs.com/vehiclelocationpolicy#SubscriberRequests:~:text=To%20do%20so%2C%20the%20Subscriber%20and%20the%20law%20enforcement%20officer%20should%20contact%20SXMCV%20together%20at%20the%20following%20number%3A%20833%2D616%2D7520 https://publicsafety.siriusxmcvs.com/vehiclelocationpolicy#S.... - But the reality is, this was an exceptional case with a system that's probably weighted towards the opposite: people falsely trying to get location info. Honestly while Sirus/VW screwed up here, I'm surprised with an entire child missing no one would have managed to dig up the LEO hotline...

hgsgm 4y ago

Impersonating law enforcement is a trivial way to steal data from LE-friendly vendors, because the police care more about buying weapons than setting up competent IT processes.