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This only holds until it becomes a media story. "Amazon is aware of the complaints and informs TorrentFreak that it’s working with the people involved to find
by iudqnolq 4y ago
This only holds until it becomes a media story.
"Amazon is aware of the complaints and informs TorrentFreak that it’s working with the people involved to find an appropriate solution."
That's PR speak indicating they won't be reversing this policy and re-adding everyone banned. So now it's an official policy endorsed at a high level and can be criticized as such.
- gruez 4y agoI think you're underestimating how much time it takes to get the ball rolling on policy change in an organization as big as amazon. The story was published today, and even though torrentfreak reached out to amazon for comment, it's not clear how much time transpired between "amazon PR department is made aware of media story" and the article was published on torrentfreak. It could be very well be as short as "a few hours before publication".
- MereInterest 4y agoHonestly, I’m okay with holding companies responsible for the results of systems they set up. That it occurs in several steps with disparate actors at each point does nothing to absolve them of the overall effect. And with regard to the short time since publication, I don’t think the clock starts when there’s negative PR about an issue, nor when they are informed about an issue. The clock starts at the point where, if the system were well-run, they would have become aware of the issue. That is, neither ignoring an issue nor cultivating silos of ignorance should garner any sympathy.