Anecdote regarding #2: When I was a little boy and just joined another back office unit, my first assignment from boss was to create a spreadsheet, that basica

Anecdote regarding #2: When I was a little boy and just joined another back office unit, my first assignment from boss was to create a spreadsheet, that basically served as a log of performed work. The boss went out of his way to tell me to hide anything that would give other employees an idea of what is being tracked ( in that case, average cases resolved ). I did with objections that it is not a great metric to begin with and that people are not idiots. I was overruled, but we didn't have to wait long for results. People starting skipping 'hard cases' to up their averages and grabbing 'easy cases'( cuz you know.. during one on ones boss discussed averages without officially disclosing it ). People are not idiots and they quickly figure our what is being rewarded ( or at least not punished ). It was my first time learning that boss can make stupid decisions too.