I might be an outlier - but I know that these bad habits formed BEFORE I was an outlier. As I mention in another comment, the important part is the transition

I might be an outlier - but I know that these bad habits formed BEFORE I was an outlier. As I mention in another comment, the important part is the transition from inbox to to-do list having a level of intelligence to it that considers context, the relationship with the person, current workload and priorities, etc. Right now a human does that. I'd pay for a product that did it, if it didn't feel to the sender like a robot was working for me. I've collaborated with Amy, yes, but we're not nor have we ever been business partners. Good friends and co-conspirators for sure, like many of you on here. Her husband Thomas is her only business partner.