At my previous employer, a mid-size company that used a lot of Microsoft products, my team had a developer intern go the ENTIRE SUMMER without access to Azure D

At my previous employer, a mid-size company that used a lot of Microsoft products, my team had a developer intern go the ENTIRE SUMMER without access to Azure DevOps (source code, CI/CD, etc...) because he got some weird error when he tried to sign in. His account was cursed or something. Microsoft support apparently couldn't fix it. Our administrators couldn't fix it. Dozens of hours were burned on this issue, and I think he ended up just coding at someone else's computer since we pair programmed most of the time. The funny part is he joined another team full-time later on; they must have finally resolved it somehow.