8 ms·

I had money disappear out of my NatWest account several years ago, when I lived in the UK. No transaction was present to show where it went. Nobody at the bank

by jasfi 4y ago

I had money disappear out of my NatWest account several years ago, when I lived in the UK. No transaction was present to show where it went. Nobody at the bank would speak to me about it, not to this day. I'm talking making it obvious that they didn't want to speak to me about it. That was one of many incidents where I was blatantly ripped off. Nobody there cared one bit. EDIT: thanks for all the replies! That means something to me, I'll see if I can't get this sorted out. It's just weird that even the NatWest Twitter customer support account ignores my DMs.

YourDadVPN 4y ago
That's... quite spooky, do you have any theories as to what happened? I hope you at least changed all your security info.
- jasfi 4y ago
  I think this is related to corruption - of which I am a target, which started in South Africa (where I'm originally from and have now moved back to), which seemed to spread to the UK when I moved there. I can't get anything in black and white either.
turkeywelder 4y ago
Raise it with the ombudsman!
- jasfi 4y ago
  I'll try again. Everything I've done seemed like a dead-end, but I'll try.
  - euoia 4y ago
    I’m curious how the appeared on your statement. Did a transaction of money coming into your account disappear?
    - jasfi 4y ago
      There was no transaction. It looked like the money had never been there.
      - euoia 4y ago
        I don’t understand. Doesn’t your balance equal the sum of your transactions on your statement? I understand there is no outgoing transaction, but unless some “money in” lines were removed then how does it add up?
        jasfi 4y ago
        I don't know. The bank should explain that to me, but I haven't had anything from them.
smartscience 4y ago
I've heard this can happen where money laundering is suspected. Apparently the banks aren't allowed to tip off the account owner that they're being investigated, with the result that the account owner's subsequent interactions with the bank become kafkaesque.
- jasfi 4y ago
  Well it's possible someone tried to make me look suspicious. But I think it's very unfair and even deceitful not to tell me anything at all.
  - ClapperHeid 4y ago
    >Well it's possible someone tried to make me look suspicious. You don't need to have done anything suspicious. I've been a victim of this myself. Several years ago, I had a Shares ISA [0] account, into which I invested a couple of hundred £££ every month out of my wages. After about 5 years I was out of work and needed to cash it in. But, when I tried to withdraw the money, I got hit with an "Unexplained Wealth Order" [or somesuch term], telling me that under AML I needed to fill in some disgustingly intrusive form explaining where I'd got this sum of money from [it was only a few thousand £££, not a fortune]. And, as I said, this was from the savings company which already knew exactly where the money had come from. As they'd watched it build up in small amounts over the previous 5 years or so. I refused to comply with their AML/KYC. It then took me at least a few months and several letters, threatening them with legal action before they finally agreed to just close my account and return my money. I also closed my eBay account when they started asking for people to upload scans of their passports to verify their identity. These companies can fuck right off, as far as I'm concerned. AML/KYC is disgusting and I just wish more people would make a stand and refuse to comply with it. [0] https://www.moneyhelper.org.uk/en/savings/investing/stocks-and-shares-isas https://www.moneyhelper.org.uk/en/savings/investing/stocks-a...
    - deleted 4y ago
      [deleted]
    - 4y ago
deleted 4y ago
[deleted]
jjulius 4y ago
I mean, this isn't a UK-specific problem at all. PayPal in the US will happily do the same thing to you.
- JohnTHaller 4y ago
  PayPal isn't a bank. Banks are held to higher standards regarding customer funds.
  - andrewaylett 4y ago
    In Europe, PayPal is a bank: https://edesk.apps.cssf.lu/search-entities/entite/details/7074805 https://edesk.apps.cssf.lu/search-entities/entite/details/70...

by jasfi 4y ago

YourDadVPN 4y ago

That's... quite spooky, do you have any theories as to what happened? I hope you at least changed all your security info.

jasfi 4y ago
I think this is related to corruption - of which I am a target, which started in South Africa (where I'm originally from and have now moved back to), which seemed to spread to the UK when I moved there. I can't get anything in black and white either.

turkeywelder 4y ago

Raise it with the ombudsman!

jasfi 4y ago
I'll try again. Everything I've done seemed like a dead-end, but I'll try.
- euoia 4y ago
  I’m curious how the appeared on your statement. Did a transaction of money coming into your account disappear?
  - jasfi 4y ago
    There was no transaction. It looked like the money had never been there.
    - euoia 4y ago
      I don’t understand. Doesn’t your balance equal the sum of your transactions on your statement? I understand there is no outgoing transaction, but unless some “money in” lines were removed then how does it add up?
      - jasfi 4y ago
        I don't know. The bank should explain that to me, but I haven't had anything from them.

smartscience 4y ago

I've heard this can happen where money laundering is suspected. Apparently the banks aren't allowed to tip off the account owner that they're being investigated, with the result that the account owner's subsequent interactions with the bank become kafkaesque.

jasfi 4y ago
Well it's possible someone tried to make me look suspicious. But I think it's very unfair and even deceitful not to tell me anything at all.
- ClapperHeid 4y ago
  >Well it's possible someone tried to make me look suspicious. You don't need to have done anything suspicious. I've been a victim of this myself. Several years ago, I had a Shares ISA [0] account, into which I invested a couple of hundred £££ every month out of my wages. After about 5 years I was out of work and needed to cash it in. But, when I tried to withdraw the money, I got hit with an "Unexplained Wealth Order" [or somesuch term], telling me that under AML I needed to fill in some disgustingly intrusive form explaining where I'd got this sum of money from [it was only a few thousand £££, not a fortune]. And, as I said, this was from the savings company which already knew exactly where the money had come from. As they'd watched it build up in small amounts over the previous 5 years or so. I refused to comply with their AML/KYC. It then took me at least a few months and several letters, threatening them with legal action before they finally agreed to just close my account and return my money. I also closed my eBay account when they started asking for people to upload scans of their passports to verify their identity. These companies can fuck right off, as far as I'm concerned. AML/KYC is disgusting and I just wish more people would make a stand and refuse to comply with it. [0] https://www.moneyhelper.org.uk/en/savings/investing/stocks-and-shares-isas https://www.moneyhelper.org.uk/en/savings/investing/stocks-a...
  - deleted 4y ago
    [deleted]
  - 4y ago

deleted 4y ago

[deleted]

jjulius 4y ago

I mean, this isn't a UK-specific problem at all. PayPal in the US will happily do the same thing to you.

JohnTHaller 4y ago
PayPal isn't a bank. Banks are held to higher standards regarding customer funds.
- andrewaylett 4y ago
  In Europe, PayPal is a bank: https://edesk.apps.cssf.lu/search-entities/entite/details/7074805 https://edesk.apps.cssf.lu/search-entities/entite/details/70...