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Quickbooks has taken almost $2000 of money, that my client paid for work done, for more than a year now. I registered for, and received the payment through, th
by prmph 4y ago
Quickbooks has taken almost $2000 of money, that my client paid for work done, for more than a year now.
I registered for, and received the payment through, their merchant account, but later found out I did not qualify for it since I was not in the US. I understand if their fraud detection systems flagged something, but all they needed to do was to talk to the client and verify that it was a legitimate payment.
They have refused to release the money to me, or to send it back to the client. They also disabled all my Intuit accounts, some of which I had paid a subscription for.
- Xylakant 4y agoLikely a similar situation - either you or your client would be entitled to the money, but enforcement is impossible because of the prohibitive costs. We have a few clients in the US and I’m always factoring in this issue when making contracts with them. If they decide to not pay a small to medium sum, collecting it will be impossible most of the time if they don’t have a subsidiary in Germany.