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Companies can't get rid of chat tools anymore than previous bureaucracies could stop using paper. Operating at current scale requires digital communication. If

• bluGill 4y ago
  True, but saving paper was a lot more work. Most paper memos got read and put into the trash as you didn't have space to save it. Even if there wasn't a review everything saved policy you still did just because it was sitting in your office until you got rid of it. Of course when something did have to be saved you gave it to your secretary to file and wouldn't review it latter to see if it should go, but if it stayed in your office it didn't last much longer than you needed it.
• andromeduck 4y ago
  People can just voice/video call and write memos.
  • wpietri 4y ago
    Can they? I mean, I grant the theoretical possibility. In the same way that they could in theory only meet in person. But I just provided you with a counterexample of that not actually happening. The reason people use things like Slack is because they're way more efficient than setting up meetings to discuss things. So I think in the long term, a company like Google ruling out chat would be significantly handicapped vs their competitors in terms of information flow, response time, and ability to iterate.
  • dragonwriter 4y ago
    Paper records like memos are subject to evidence preservation rules as well.