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Then companies will just get rid of chat tools because informal discussions can be turned to fit any narrative. 'wow, Bob picked the worst possible way to solv

Then companies will just get rid of chat tools because informal discussions can be turned to fit any narrative. 'wow, Bob picked the worst possible way to solve xyz' negligence, knowingly having incompetent developers. You yourself said Bob's solutions were the worst possible. 'looking back, we should have implemented XYZ differently but we are stuck with that implementation now' can be about something harmless but blown so out of proportion in court.

ROTMetro 4y ago
This site is crazy. I get downvoted for posting insurance company training regarding chat and get downvoted. I guess you all just run a company without worrying about having insurance? Are you people who downvoted in IT and the liaison with the insurance company?
wpietri 4y ago
Companies can't get rid of chat tools anymore than previous bureaucracies could stop using paper. Operating at current scale requires digital communication. If they tried to cut that off, they'd discover that things stopped working. Twitter gave us an example of that just this week: https://www.platformer.news/p/new-cracks-emerge-in-elon-musks-twitter https://www.platformer.news/p/new-cracks-emerge-in-elon-musk...
- bluGill 4y ago
  True, but saving paper was a lot more work. Most paper memos got read and put into the trash as you didn't have space to save it. Even if there wasn't a review everything saved policy you still did just because it was sitting in your office until you got rid of it. Of course when something did have to be saved you gave it to your secretary to file and wouldn't review it latter to see if it should go, but if it stayed in your office it didn't last much longer than you needed it.
- andromeduck 4y ago
  People can just voice/video call and write memos.
  - wpietri 4y ago
    Can they? I mean, I grant the theoretical possibility. In the same way that they could in theory only meet in person. But I just provided you with a counterexample of that not actually happening. The reason people use things like Slack is because they're way more efficient than setting up meetings to discuss things. So I think in the long term, a company like Google ruling out chat would be significantly handicapped vs their competitors in terms of information flow, response time, and ability to iterate.
  - dragonwriter 4y ago
    Paper records like memos are subject to evidence preservation rules as well.
ClumsyPilot 4y ago
> can be about something harmless but blown so out of proportion in court. That's the entire point of a court, to find correct context and proportion. Judges are not idiots and they don't like being mislead. If you blow things out of proportion, and your opponents can put up a counterargument, it will cost you.

ROTMetro 4y ago

This site is crazy. I get downvoted for posting insurance company training regarding chat and get downvoted. I guess you all just run a company without worrying about having insurance? Are you people who downvoted in IT and the liaison with the insurance company?

wpietri 4y ago

Companies can't get rid of chat tools anymore than previous bureaucracies could stop using paper. Operating at current scale requires digital communication. If they tried to cut that off, they'd discover that things stopped working. Twitter gave us an example of that just this week: https://www.platformer.news/p/new-cracks-emerge-in-elon-musks-twitter https://www.platformer.news/p/new-cracks-emerge-in-elon-musk...

bluGill 4y ago
True, but saving paper was a lot more work. Most paper memos got read and put into the trash as you didn't have space to save it. Even if there wasn't a review everything saved policy you still did just because it was sitting in your office until you got rid of it. Of course when something did have to be saved you gave it to your secretary to file and wouldn't review it latter to see if it should go, but if it stayed in your office it didn't last much longer than you needed it.
andromeduck 4y ago
People can just voice/video call and write memos.
- wpietri 4y ago
  Can they? I mean, I grant the theoretical possibility. In the same way that they could in theory only meet in person. But I just provided you with a counterexample of that not actually happening. The reason people use things like Slack is because they're way more efficient than setting up meetings to discuss things. So I think in the long term, a company like Google ruling out chat would be significantly handicapped vs their competitors in terms of information flow, response time, and ability to iterate.
- dragonwriter 4y ago
  Paper records like memos are subject to evidence preservation rules as well.

ClumsyPilot 4y ago

> can be about something harmless but blown so out of proportion in court. That's the entire point of a court, to find correct context and proportion. Judges are not idiots and they don't like being mislead. If you blow things out of proportion, and your opponents can put up a counterargument, it will cost you.