Right. Lenders and brokers want to exploit the customer for maximum profits. They do not want to respect customers, because they might make a little less mone

Right. Lenders and brokers want to exploit the customer for maximum profits. They do not want to respect customers, because they might make a little less money and it might take a bit more effort. The customer does not like that behavior, but an unregulated market rewards the worst actors so the customer cannot find what they would really want and is forced to settle. The FCC is supposed to protect the customer and regulate the market in this situation.