When it comes to Google, here is another anecdote (loophole?) that I personally experienced once in my life. I worked for a company whose business Google accou

When it comes to Google, here is another anecdote (loophole?) that I personally experienced once in my life. I worked for a company whose business Google account was somehow deleted. The access to Gmail was entirely lost, which was super critical for the company. One of our employees spent hours dealing with Google customer support. If I'm not being mistaken here, the response that they kept getting from Google was something along the lines of "due to our data safety and data retention policies, we are not able to recover your Google account". That same phrase was repeated again and again by various Google reps. Long story short, the company recovered everything. The solution was to email one of the investors and ask them if they can help in any way. It was hilarious. The mail thread was something like: Company: > Hey Joe, due to xxxxx, we lost access to yyyyy@yyyyy.com. Google customer support cannot do anything. Any ideas what shall we do? Joe forwards the email to an internal Google employee with just two words: > Handle this. The account is fully back online within 30 minutes.