As someone in the field, I can absolutely vouch that stakeholders generally want the issues raised swept under the rug, and junior folks often don’t even consid

As someone in the field, I can absolutely vouch that stakeholders generally want the issues raised swept under the rug, and junior folks often don’t even consider these issues. So I absolutely agree with the authors recommendation that each of the points raised should should be assumed to be an issue unless specifically addressed by the developers. It's not that we can’t do this stuff, it’s just that doing better than a human is amazingly hard, and a lot of Good Decisions are AGI-hard (or harder, since philosophers through history still struggle at it). Solving it well at scale might be fundamentally expensive. If a sales person tells you “just trust me our algo is great,” the burden of proof is on them to demonstrate that they’ve addressed these issues.