The progress of AI/ML/ChatGPT will squash any notion of VR for Enterprise. If I was running a 500 person call center for a health insurance company, I'd be loo

The progress of AI/ML/ChatGPT will squash any notion of VR for Enterprise. If I was running a 500 person call center for a health insurance company, I'd be looking more into research around AI/ML/ChatGPT to reduce costs vs. VR/AR. Getting a private hosted ChatGPT instance/network, train it on medical claims/insurance use cases and facts, feed it statistics about cases and see if it can handle use cases for processing simpler claims. Give it the same oversight you would a call center employee where people are inspecting the results. That has a ROI of possibly increasing claim processing/reducing claim processors by letting humans handle more complex cases that require actual intelligence. The same process could be applied to any industry that has a lot of text data and doesn't change very quickly. VR in the Enterprise just isn't good business sense. The ROI isn't going to be there for an enterprise use case with typical office workers/professionals. As ruthless as it sounds, eliminating the need for people with AI handling easier/simpler tasks is a much better investment that scales than purchasing, supporting and training people on VR hardware for some "productivity" benefit that really can't be defined right now.