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> [businesses] couldn't care less about you as long as you [provide revenue] That's...not specific to leadgen.
by hgsgm 4y ago
> [businesses] couldn't care less about you as long as you [provide revenue]
That's...not specific to leadgen.
- bluGill 4y agoThat cynical take is false. Many businesses care about their customers, as if you care for them they will come back again and again, while if you don't they will leave. Lead generation firms care about their customers - but their customers are not the users, it is the people buying the leads. This disconnect is why they don't care. You get the same problem at ad supported companies (news, social media...). For a long time news papers had careful public policies in places to separate the editorial side from the ad side, so they could be independent. Many advertisers hated it because the editors they were paying did things against them - but they put up with it because those editors brought in the readers of the ads. That has broken down in the modern age though.