I had a similar experience with SMS dependent processes, only that time they also required access to an old credit card number I didn't have anymore, and that t

I had a similar experience with SMS dependent processes, only that time they also required access to an old credit card number I didn't have anymore, and that the credit card company couldn't provide because it was a temporary number. Ebay isn't alone in relying on SMS. It drives me nuts and strikes me as irresponsible. There should always be multiple options and if they SMS something they should be able to call with a code over audio.