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I had a similar issue with Instagram. My wife and I are performing magicians, I wanted to create an account to post stuff related to our act. Before I could eve
by gspencley 4y ago
I had a similar issue with Instagram. My wife and I are performing magicians, I wanted to create an account to post stuff related to our act. Before I could even log in I was informed that my account was suspended for violating their TOS. No useful information about the alleged violation, let alone no ability to remedy. Seeing as how it was a brand new account and I never got past the registration form, I don't know what I could have possibly violated.
I contacted support, received some automated replies with instructions. After following those instructions I just never heard back.
I know that Instagram is a "free" service but they obviously depend on having an active and healthy user-base ... so in that sense I guess they just doesn't want our business.
- michaelteter 4y ago> My wife and I are performing magicians, Very cool! Don't meet many of those :) I had the same experience you describe with Facebook after I deleted my original account, waited years, and then had to recreate it to be able to get information about some event. I had somehow failed community standards before I had provided enough information to tell them anything. Support got me nowhere, similarly to TFA chat history. So I tried again some months later with a phone number or email instead of the other, and it worked. It's very discouraging to almost be forced to use a service like that to get along in the modern world. I would have paid to use it to avoid all the bs, at least for the period that I needed it.