There's still frequent debate in the US as to whether companies can refuse to serve some customers on the basis of religion or sexual preference. So I would sa

There's still frequent debate in the US as to whether companies can refuse to serve some customers on the basis of religion or sexual preference. So I would say there's a long wait before customers have universal decent rights. If there were not monopolies this wouldn't be a problem. But another failure of some countries policies is in taking funding from companies and then making exceptions to let them grow into monopolies.