I had to find the god damn CTO's email address to spam him a couple of times before my issue was fixed. I'm out of the country, I complete 4x $20 payments to a

I had to find the god damn CTO's email address to spam him a couple of times before my issue was fixed. I'm out of the country, I complete 4x $20 payments to a friend I'm visiting. I try to do the 5th and it wants to me to "Add a Mobile Number" to verify my identity. Brilliant PayPal. You already have my email+mobile on file. It says confirmed. I have 2FA enabled. And now, to verify my identity, you need me to enroll a "new" phone number. How in the **, exactly, is that going to verify my identity. And how screwed up are your systems that your left brain and right brain are out of sync. Granted, I basically have to call them every 2 years for some similar sort of "your website just told me to go F myself, can you press the magic buttons to fix it since you can't, you know, actually fix your systems.". EDIT: The clencher to this story is calling PayPal and getting the sweetest older lady from Texas that, without asking me any further verification questions, pressed a button and said "okay, try again", and wouldn't tell me anything else. Only to hit the same issue ~24 hours later. I have a story like this for Schwab. I have a story like this for both my credit unions. Capitalism driven banking baby. What a joy.