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Yes, if people raise a lot of disputes it causes your processing fees to go up. Kayla did say eBay would "accept" the dispute though, so maybe there's some sor

Yes, if people raise a lot of disputes it causes your processing fees to go up. Kayla did say eBay would "accept" the dispute though, so maybe there's some sort of process that makes it a refund?

radlad 4y ago
Typically when you make a dispute the CC company reaches out to the vendor. The vendor can then make their case. Sounds like eBay was saying they wouldn't: they would just accept the loss. I believe they'd still be dinged though, as the first step of filing a dispute is "Yes, I have tried reaching out to the vendor first." Still, how likely is it that someone in customer support (Kyla) would have any involvement in those in fraud/finance (who presumably would respond to the dispute)?
- bombcar 4y ago
  It sounds like an "unofficial" attempt to help, which can be disastrous. Kyla may KNOW that almost all credit card disputes go through because Ebay just eats them as the cost of business, but it may ALSO be the case that it could trigger something that makes them ban everything. Think of the scene: https://www.youtube.com/watch?v=_R8GtrKtrZ4 https://www.youtube.com/watch?v=_R8GtrKtrZ4
- notch898a 4y ago
  > Sounds like eBay was saying they wouldn't They will. I was defrauded for a few hundred bucks by credit card thieves acting as me on ebay. eBay has a legal department that will fight you to the end of the earth when you file a dispute against ebay. I would contest something and they would send 40+ file packets explaining why I was wrong. Even though it was lies it takes forever to painstakingly prove 40 pages of lies. Eventually the bank doesn't want to deal with it anymore, there's a committee that spends maybe 10 or 15 minutes on your case and it takes 400 pages of truth to disprove 40 pages of lies, and denies your dispute and you have to sue. The best part is the pirates made the username 'piratearrgggghhhh@hotmail.com' or something to that effect as well as a tracking number for something shipped (to my city) an entire day before the purchase date and ebay included that in their discovery packet.... and ebay suspended the seller account for fraud .... I still lost lol.

Yes, if people raise a lot of disputes it causes your processing fees to go up. Kayla did say eBay would "accept" the dispute though, so maybe there's some sort of process that makes it a refund?

radlad 4y ago

Typically when you make a dispute the CC company reaches out to the vendor. The vendor can then make their case. Sounds like eBay was saying they wouldn't: they would just accept the loss. I believe they'd still be dinged though, as the first step of filing a dispute is "Yes, I have tried reaching out to the vendor first." Still, how likely is it that someone in customer support (Kyla) would have any involvement in those in fraud/finance (who presumably would respond to the dispute)?

bombcar 4y ago
It sounds like an "unofficial" attempt to help, which can be disastrous. Kyla may KNOW that almost all credit card disputes go through because Ebay just eats them as the cost of business, but it may ALSO be the case that it could trigger something that makes them ban everything. Think of the scene: https://www.youtube.com/watch?v=_R8GtrKtrZ4 https://www.youtube.com/watch?v=_R8GtrKtrZ4
notch898a 4y ago
> Sounds like eBay was saying they wouldn't They will. I was defrauded for a few hundred bucks by credit card thieves acting as me on ebay. eBay has a legal department that will fight you to the end of the earth when you file a dispute against ebay. I would contest something and they would send 40+ file packets explaining why I was wrong. Even though it was lies it takes forever to painstakingly prove 40 pages of lies. Eventually the bank doesn't want to deal with it anymore, there's a committee that spends maybe 10 or 15 minutes on your case and it takes 400 pages of truth to disprove 40 pages of lies, and denies your dispute and you have to sue. The best part is the pirates made the username 'piratearrgggghhhh@hotmail.com' or something to that effect as well as a tracking number for something shipped (to my city) an entire day before the purchase date and ebay included that in their discovery packet.... and ebay suspended the seller account for fraud .... I still lost lol.