I can see how it comes across that way, but to clarify my message, I wasn't implying I can't go anywhere else, I was implying that the delivery software they us

I can see how it comes across that way, but to clarify my message, I wasn't implying I can't go anywhere else, I was implying that the delivery software they use for the grocery store they bought (which was already using better software) has gotten worse and we are "forced" to use their shitty software to shop at a grocery store we like. And they haven't improved it because they know that we will just put up with it so we can buy food from that grocery store.