> And from there you’ll have to convince Google that you’ve done nothing wrong. Imagine the conversation with their support when you ask why bob@domainx.com's

> And from there you’ll have to convince Google that you’ve done nothing wrong. Imagine the conversation with their support when you ask why bob@domainx.com's email was put in spam folder of jan@domainx.com's email, as both are hosted by Gsuite and presumably entirely within the Google network. The answer, after two levels of support, was, "We don't understand why, but we can open a ticket with the developers." In the business world, you don't have time to wait for that, especially when non-technical business users are making mistakes or losing business because they can't function properly.