We do struggle with this, too. We rotate one person on 2-week interrupt-driven bug duty - we do have bugs we have to address immediately, but the interruptions

We do struggle with this, too. We rotate one person on 2-week interrupt-driven bug duty - we do have bugs we have to address immediately, but the interruptions are constrained to one victim. This helps protect the rest of the team. We also struggle with bleed-over and follow-up work from a previous development sprint when WOW Week comes right afterward. There's no silver bullet to prevent this, though we try to be more disciplined about letting work slip if it can't ship completely on time.